Privacy Statement

https://staging.marbutol.com

About our privacy policy Marbutol cares deeply about your privacy. We therefore only process data that we need for (improving) our services and handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes. This privacy policy applies to the use of the website and the services accessed through it provided by Marbutol. The effective date for the validity of these terms is 25/12/2025; with the publication of a new version, the validity of all previous versions expires. This privacy policy describes what data about you is collected by us, what this data is used for, and with whom and under what conditions this data may be shared with third parties. We also explain to you how we store your data, how we protect your data against misuse, and what rights you have regarding the personal data you provide to us. If you have any questions about our privacy policy, please contact our privacy contact person; you will find the contact details at the end of our privacy policy.

About the data processing Below you can read how we process your data, where we store it (or have it stored), which security techniques we use, and for whom the data is accessible.

Web shop software – WooCommerce Our web shop was developed using software from WooCommerce. Personal data that you make available to us for the benefit of our services is not shared with this party. WooCommerce has access to your data to provide us with (technical) support; they will never use your data for any other purpose. Based on the agreement we have concluded with them, WooCommerce is obliged to take appropriate security measures. WooCommerce uses cookies to collect technical information regarding your use of the software; no personal data is collected and/or stored.

Web hosting – Cloud86 We purchase web hosting and email services from Cloud86. Cloud86 processes personal data on our behalf and does not use your data for its own purposes. However, this party may collect metadata about the use of the services. This is not personal data. Cloud86 has taken appropriate technical and organizational measures to prevent the loss and unauthorized use of your personal data. Cloud86 is bound by a confidentiality agreement.

Email and mailing lists – Cloud86 We use the services of Cloud86 for our regular business email traffic. This party has taken appropriate technical and organizational measures to prevent misuse, loss, and corruption of your and our data as much as possible. Cloud86 does not have access to our mailbox and we treat all our email traffic confidentially.

Payment processors – Mollie For handling (part of) the payments in our web shop, we use the Mollie platform. Mollie processes your name, address, and city details, and your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve its services and, in that context, share (anonymized) data with third parties. All the safeguards mentioned above regarding the protection of your personal data also apply to those parts of Mollie’s services for which they engage third parties. Mollie does not store your data longer than permitted by legal periods.

Shipping and logistics

PostNL If you place an order with us, it is our job to have your package delivered to you. We use the services of PostNL to carry out the deliveries. For this purpose, it is necessary that we share your name, address, and city details with PostNL. PostNL only uses this data for the purpose of executing the agreement. In the event that PostNL engages subcontractors, PostNL also makes your data available to these parties.

DHL If you place an order with us, it is our job to have your package delivered to you. We use the services of DHL to carry out the deliveries. For this purpose, it is necessary that we share your name, address, and city details with DHL. DHL only uses this data for the purpose of executing the agreement. In the event that DHL engages subcontractors, DHL also makes your data available to these parties.

GLS If you place an order with us, it is our job to have your package delivered to you. We use the services of GLS to carry out the deliveries. For this purpose, it is necessary that we share your name, address, and city details with GLS. GLS only uses this data for the purpose of executing the agreement. In the event that GLS engages subcontractors, GLS also makes your data available to these parties.

DPD If you place an order with us, it is our job to have your package delivered to you. We use the services of DPD to carry out the deliveries. For this purpose, it is necessary that we share your name, address, and city details with DPD. DPD only uses this data for the purpose of executing the agreement. In the event that DPD engages subcontractors, DPD also makes your data available to these parties.

Mondial Relay If you place an order with us, it is our job to have your package delivered to you. We use the services of Mondial Relay to carry out the deliveries. For this purpose, it is necessary that we share your name, address, and city details with Mondial Relay. Mondial Relay only uses this data for the purpose of executing the agreement. In the event that Mondial Relay engages subcontractors, Mondial Relay also makes your data available to these parties.

Vinted Go If you place an order with us, it is our job to have your package delivered to you. We use the services of Vinted Go to carry out the deliveries. For this purpose, it is necessary that we share your name, address, and city details with Vinted Go. Vinted Go only uses this data for the purpose of executing the agreement. In the event that Vinted Go engages subcontractors, Vinted Go also makes your data available to these parties.

Invoicing and accounting

E-boekhouden.nl For maintaining our administration and accounting, we use the services of E-boekhouden.nl. We share your name, address, city details, and details regarding your order. This data is used for administering sales invoices. Your personal data is transmitted and stored securely. E-boekhouden.nl is bound by confidentiality and will treat your data confidentially. E-boekhouden.nl does not use your personal data for purposes other than those described above.

External sales channels

Bol.com We sell (part of) our items through the Bol.com platform. If you place an order through this platform, Bol.com shares your order and personal data with us. We use this data to handle your order. We handle your data confidentially and have taken appropriate technical and organizational measures to protect your data against loss and unauthorized use.

Marktplaats.nl We sell (part of) our items through the Marktplaats.nl platform. If you place an order through this platform, Marktplaats.nl shares your order and personal data with us. We use this data to handle your order. We handle your data confidentially and have taken appropriate technical and organizational measures to protect your data against loss and unauthorized use.

Vinted We sell (part of) our items through the Vinted platform. If you place an order through this platform, Vinted shares your order and personal data with us. We use this data to handle your order. We handle your data confidentially and have taken appropriate technical and organizational measures to protect your data against loss and unauthorized use.

Purpose of data processing

General purpose of the processing We use your data exclusively for the benefit of our services. This means that the purpose of the processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data to contact you at a later time—other than at your request—we will ask for your explicit permission. Your data is not shared with third parties, other than to meet accounting and other administrative obligations. These third parties are all bound to confidentiality based on the agreement between them and us or an oath or legal obligation.

Automatically collected data Data automatically collected by our website is processed with the aim of further improving our services. This data (for example, your IP address, web browser, and operating system) is not personal data. Cooperation with tax and criminal investigations In some cases, Marbutol may be held based on a legal obligation to share your data in connection with government tax or criminal investigations. In such a case, we are forced to share your data, but we will oppose this within the possibilities offered by the law.

Retention periods We keep your data as long as you are our client. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also interpret this as a request to be forgotten. This also means that we do not keep your data for longer than two years from the last contact moment or transaction, unless there is a legal justification for doing so. Based on applicable administrative obligations, we must keep invoices with your (personal) data; we will therefore keep this data for as long as the applicable term runs. However, employees no longer have access to your client profile and documents that we have produced following your assignment.

Your rights Based on applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data processed by or on our behalf. We explain below which rights these are and how you can invoke these rights. In principle, to prevent misuse, we only send copies and transcripts of your data to your email address already known to us. In the event that you wish to receive the data at another email address or, for example, by post, we will ask you to identify yourself. We keep an administration of completed requests; in the case of a request to be forgotten, we administer anonymized data. You will receive all copies and transcripts of data in the machine-readable data format that we use within our systems. You have the right at all times to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you suspect that we are using your personal data in an incorrect way.

Right of access You always have the right to view the data that we process (or have processed) and that relates to your person or can be traced back to you. You can make a request to that effect to our privacy contact person. You will then receive a response to your request within 30 days. If your request is granted, we will send a copy of all data with an overview of the processors who have this data under them, stating the category under which we have stored this data, to the email address known to us.

Right of rectification You always have the right to have the data that we process (or have processed) and that relates to your person or can be traced back to you, adjusted. You can make a request to that effect to our privacy contact person. You will then receive a response to your request within 30 days. If your request is granted, we will send a confirmation that the data has been adjusted to the email address known to us.

Right to restriction of processing You always have the right to restrict the data that we process (or have processed) that relates to your person or can be traced back to you. You can make a request to that effect to our privacy contact person. You will then receive a response to your request within 30 days. If your request is granted, we will send a confirmation to the email address known to us that the data will no longer be processed until you lift the restriction.

Right to portability You always have the right to have the data that we process (or have processed) and that relates to your person or can be traced back to you, performed by another party. You can make a request to that effect to our privacy contact person. You will then receive a response to your request within 30 days. If your request is granted, we will send copies or transcripts of all data about you that we have processed or that has been processed by other processors or third parties on our behalf to the email address known to us. In all likelihood, we will no longer be able to continue the service in such a case, because the secure linking of data files can then no longer be guaranteed.

Right of objection and other rights In occurring cases, you have the right to object to the processing of your personal data by or on behalf of Marbutol. If you object, we will immediately cease the data processing pending the settlement of your objection. If your objection is well-founded, we will make copies and/or transcripts of data that we process (or have processed) available to you and thereafter permanently cease the processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe this is the case, please contact our privacy contact person.

Cookies

Google Analytics Through our website, cookies are placed by the American company Google, as part of the “Analytics” service. We use this service to keep track of and get reports on how visitors use the website. This processor may be obliged based on applicable laws and regulations to provide access to this data. We collect information about your surfing behavior and share this data with Google. Google can interpret this information in conjunction with other datasets and in this way track your movements on the internet. Google uses this information for offering, among other things, targeted advertisements (AdWords) and other Google services and products.

Third-party cookies In the event that software solutions from third parties use cookies, this is stated in this privacy statement.

Changes to the privacy policy We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy has consequences for the way we process already collected data relating to you, we will notify you by email.

Contact details

Marbutol

correspondence address (no visiting address)

Klaverweg 6
7325WK Apeldoorn
The Netherlands
info@marbutol.com